- mandate
- Posts
- come back with your shield or on it
come back with your shield or on it
ownership and spartans
this was an early draft of something that evolved into our “do your job” memo. it’s a much messier collection of thoughts
before going to war, spartan family members would tell their warriors “come back with your shield or on it”. shields are heavy, and soldiers throw them away when fleeing. the message is clear: win or die. see it through. there is no world where you should feel ok abandoning your team.
we expect
three tiers of ownership
it’s your job to do this. the entire team depends on you to get this done
this is your personal job, specific responsibilities that fall into your domain or not.
ownership is when you take responsibility for something and it’s yours to own
it’s when every single time someone asks you “why” on repeat, the final answer is “because i decided to”
it disappears when you ask someone for approval - because the moment you needed to get X’s approval it’s no longer “your thing”, the decision was made buy committee and not your decision
ownership feels awesome when you win
when you win, you know that you owned it. then it wouldn’t have succeeded the way it did without you
ownership feels horrible when you lose
when you lose, you know that you owned it. it wouldn’t have failed the way it did, without you
autonomy is when you feel free to take ownership for every decision
if asking for approval means taking away someone’s ownership
autonomy means the right to not ask for approval
if you ask for approval - you lose ownership
if you have autonomy, you gain ownership
we’re subconsciously inclined to be ambiguous to whether we’re asking for input or approval; that means when things go well, we can take the credit when we win and let the other person’s contribution count as input. when things go badly, we can put the blame on the other person as their approval
asking for someone else’s input is not the same as asking for someone else’s approval
if you ask for someone’s input, you retain ownership
if you ask for someone’s approval, you do not
if mark asks for my input on making a new repo, and i shill hard for making a new repo, and he makes a new repo, and it’s a horrible idea
that was mark’s idea
and it’s mark’s decision
and he owns that
seeking other’s input does not displace the ownership
if mark asks for my approval to make a new repo, and he makes it, and it’s a horrible idea
it’s our idea
and the failture is ours
and we own it
which means no one owns it
if multiple people own it, no one owns it. if no one own’s it, it doesn’t get done
on this team, everyone should be entrusted with a great deal of autonomy. with that autonomy comes ownership.
if you take that ownership, score a win, and i try to take credit - punch me in the face
if you take that ownership, score an L, and you try to shirk responsibility and say “but i got input from others so that’s why i did it” - go work somewhere else
at other companies, this is called the “every failure an orphan, every success has many parents” phenomenon
i hope we never hire anyone who wants to get credit for a success they wouldn’t have been on the hook for if it failed
examples of it that need to never happen again
X asks me for UX feedback - does the thing i suggest, and then says it’s my fault if it doesnt’ feel good
Y sees a decision Mark made, decides not to raise any objections, then says Mark was the only one who could’ve noticed because he implemented it
^ this shit is disgusting. and totally unacceptable. dont fucking do it.